Centre Info and Services

Address: 1 Main Street, Springfield Central QLD 4300
Customer Service Phone: 07 3226 7333
Covid-19 Retailer Support Line: +612 9080 8800
Security Phone: 0417 114 489
Email: info@orionspringfieldcentral.com.au

Customer Service Information

The Orion Springfield Central Customer Service Desk is temporarily closed during this time. We’re still here for you. Our Customer Experience team members are here to help you with lost property, store information and all other in-centre services.

Please reach out to us at:

Phone: 07 3226 7333
Monday to Wednesday - 8am to 5pm
Thursday - 8am to 7pm
Friday - 8am to 5pm
Saturday - 9am to 4pm
Sunday - 10am to 4pm

Text: 0437 779 365
Email: info@orionspringfieldcentral.com.au

Or via the Chat function on our website

Lost Property
Please check with our Customer Experience team for all lost property enquiries at 07 3226 7333.

Mobility Equipment and Disability Services and Facilities
Mobility equipment including electric scooters and wheelchairs are available for you to hire and use during your visit to Orion. Bookings are essential and can be made by calling our Customer Experience team on 07 3226 7333.

Free Justice of the Peace Service
Our free JP Service is in centre Tuesday 9:00am to 10:00am, Thursday 6:00pm to 8:00pm, and Saturday 10:00am to 12:00pm. If you urgently require a JP visit www.qld.gov.au/findjp to search for your nearest JP or Cdec.

Find the JP Service in the Target Mall near Ollie's Place.

Community Room
The Community Room is available to hire for group meetings or events, subject to availability. The facility can accommodate up to 50 people in theatre style or up to 25 people in teaching style. Equipped with a whiteboard and TV for presentations. Feel free to bring in your own catering or contact one of our retailers to supply catering. For more information on the Community Room and rates please contact our Customer Experience Team.

Leasing & Pop Up

Please contact us if you are interested in leasing a space or have an inquiry.

Pop Up: Rosina Harris rosina.harris@mirvac.com 0456 308 570

Leasing: Tom Dowling tom.dowling@mirvac.com 0419 136 418

Getting Here

Public Transport
A bus interchange is conveniently located behind Aldi and Spotlight in the Lower Ground Carpark, with Westside bus services including routes 526, 534 and 528.

Springfield Central Train Station is also located within easy walking distance from the centre.

For exact details to and from Orion Springfield Central, please call Translink on 13 12 30 or visit their website http://translink.com.au/.

Taxis
Yellow Cabs are also offering their services to the community of Springfield and surrounding areas, with a taxi rank in operation outside ANZ Bank and Orion Hotel.

Car
Orion Springfield Central has over 3,000 car parks, with majority undercover. All car parking is free of charge.

Amenities

Disabled Toilets:

- Ground, next to The Reject Shop in Woolworths Mall
- Ground, next to Best & Less in Big W Mall
- Level One
- Town Walk, opposite JB Hi-Fi
- Town Walk, near Orion Hotel

Parents Rooms:
Our Parents Room is well equipped to assist you in caring for your toddler or baby. There are private feeding rooms, microwave and nappy change area, child size toilet and a socialising area for both parents and children, including a children's play area. The room has also been awarded 5 stars for its breastfeeding facilities from the Australian Breastfeeding Association.

The Parents Room is located on the lower ground level and on the South end of Town Walk opposite JB Hi-Fi Home.

Parking

Orion Springfield Central has over 3,000 car parks, with majority undercover. All car parking is free of charge.

We have ample disabled and parents with prams parking available for your convenience.

*Please note there is a 2.1 metre height restriction for the Lower Ground and Level 1 car park.

Electric Vehicle Charging Stations

Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions.

Frequently Asked Questions

Where are the electric vehicle charging stations located?
The charging stations are located in the underground car park.

How much does it cost to charge your vehicle?
Nothing. Our electric vehicle charging stations are complimentary for customers.

How long can I charge my vehicle?
Customers are welcome to use the charging stations for as long as they wish.

What hours are the charging stations available?
The charging stations will be available to customers during the car park opening times.

How many of charging station do you have?
Three.

The charging station won’t work for me, who can help?
The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text 0437 779 365.

What types of vehicles can use the charging stations?
We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

Do I need to provide our own adapters?
No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

Do I need to register my details anywhere?
No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

WiFi

Access free WiFi at Orion Springfield Central for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

1. Ensure your wireless enabled device is turned on and has its wireless signal activated
2. Go to the Activate Wireless Network Connection List
3. Select “OrionFreeWiFi” from the list. Note: you may need to select “Connect”
4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

*Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here:

- WiFi Terms and Conditions
- Mirvac Privacy Policy

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